Return Policy
Delevar.com Return Policy
At Delevar.com, we strive to ensure your satisfaction with every purchase. If you're not completely happy with your order, we’re here to help.
Returns
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You may return most new, unused items within 30 days of delivery for a full refund or exchange.
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Items must be in their original condition, unused, and in the original packaging (including tags, manuals, and accessories).
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Certain items may be non-returnable for hygiene or safety reasons (e.g., perishable goods, personal care items, custom orders).
How to Initiate a Return
To start a return, please follow these steps:
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Contact our customer support team at [support@delevar.com] with your order number and reason for return.
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You’ll receive a Return Authorization and instructions for shipping the item back.
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Pack the item securely and ship it to the address provided.
Refunds
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Once your return is received and inspected, we will process your refund to the original method of payment.
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Refunds may take 5–10 business days to appear on your statement, depending on your bank or payment provider.
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Original shipping charges are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
Exchanges
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Need a different size, color, or item? Just reach out to our team to arrange an exchange.
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Exchanges are subject to item availability.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of delivery with a photo of the item. We’ll make it right with a replacement, refund, or repair.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Downloadable software products
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Personalized or custom-made products
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Clearance or final-sale items (marked as such)